Paradigm

COVID-19

Dear Paradigmer,

We’ve created this section on our website to keep you updated on what COVID-19 and the measures being taken by the Dutch government to combat COVID-19 mean for the upcoming Paradigm events.

We will also keep informed of any developments via Facebook and Instagram.

Stay safe and act responsibly.

Health Notice: Get the latest information so you can help prevent the spread of COVID-19.


Paradigm Festival 2020

April 22, 16:54

Dear Paradigm Festival visitor,

First of all, we want to thank all of you for your heartfelt support over the last couple of weeks. We’ve received numerous lovely messages from Paradigmers all over the world. Our appreciation can hardly be put into words. It is with a heavy heart that we have to announce that Paradigm Festival 2020 will be postponed until 2021 because of the new COVID-19 measures been taken by the government. This year would’ve been the 10th anniversary edition, a crowning achievement amongst all our get-togethers and an homage to all the memories we’ve made over the years. Alas, it wasn’t meant to be. So we’re going to focus on next year!

What does this mean for you?
Your Paradigm Festival 2020 ticket will remain valid for Paradigm Festival 2021! We’ll make sure this process will be taken care of for you, you don’t have to do anything. We hope you save your ticket because you’re not only helping the numerous freelancers, stage builders, artists, suppliers and partners we’re working with, it also means the interconnected parts we play in the cultural sector and it’s continuity will be maintained. We aren’t planning on stopping any time soon and we want to keep focussing our efforts towards sharing that particular Paradigm feeling with you all for years to come.

What if you can’t make the new date?
After the government announced the measures to be taken against COVID-19, the Culture and Event sector immediately reached out to the Ministry of Economic Affairs and the Dutch authority for consumers to provide the best possible solution for both the sector and its visitors. The parties agreed upon a temporary arrangement, which can be found on the website Save your Ticket (www.saveyourticket.nl). Our voucher and refund policy is based on the Save your Ticket agreements. We’ll send an email with the details regarding this process to all of our ticket buyers next week.

The battle against COVID-19 rages on and we want to support everyone working tirelessly to combat the virus by expressing our love and sincere appreciation.

And don’t worry, we’ll be celebrating our 10 year anniversary full of vigour and determined rejoice in 2021!

Much love,

Paradigm

Update April 22: a new date has been set for Paradigm Festival.

Update May 7: an update containing the event and our refund/voucher policy has been posted on our social media channels and sent out by email to all the ticket buyers. Ticket buyers have to fill in a form before May 17, on which they either apply for a ticket refund or a ticket voucher.



Sunday Afternoon Collective (SAC)
May 7, 16:31

Dear Paradigmers,

After a magical reintroduction in 2018 and an extraordinary 2019 edition, we were more than ready for another round of SAC, our beloved and longest running concept.

It is with a heavy heart that we have to announce that Sunday Afternoon Collective 2020 will be postponed until 2021 (July 11) because of the COVID-19 measures been taken by the government.

What does this mean for you?
Your SAC 2020 ticket will remain valid for SAC 2021! We’ll make sure this process will be taken care of for you, you don’t have to do anything. We hope you save your ticket because you’re not only helping the numerous freelancers, stage builders, artists, suppliers and partners we’re working with, it also means the interconnected parts we play in the cultural sector and it’s continuity will be maintained. We aren’t planning on stopping any time soon and we want to keep focussing our efforts towards sharing that particular Paradigm feeling with you all for years to come.

What if you can’t make the new date?
After the government announced the measures to be taken against COVID-19, the Culture and Event sector immediately reached out to the Ministry of Economic Affairs and the Dutch authority for consumers to provide the best possible solution for both the sector and its visitors. The parties agreed upon a temporary arrangement, which can be found on the website Save your Ticket (www.saveyourticket.nl). Our voucher and refund policy is based on the Save your Ticket agreements. We’ll send an email with the details regarding this process to all of our ticket buyers this week (please keep checking your spam folder).

The battle against COVID-19 rages on and we want to support everyone working tirelessly to combat the virus by expressing our love and sincere appreciation.

Eventually we will meet again and have some good times in our forrest.

Much love,

Paradigm

Update May 7: a new date has been set for SAC.

Update May 7: an update containing the event and our refund/voucher policy has been posted on our social media channels and sent out by email to all the ticket buyers. Ticket buyers have to fill in a form before May 17, on which they either apply for a ticket refund or a ticket voucher.


Planet Paradigm: A One Day Festival Trip

March 27, 13:41

Dear Planet Paradigm visitor,

In these troubling times with the rapidly spreading virus all around planet Earth, we sadly have to inform you that Planet Paradigm can’t take place on the 23rd of May this year. We write you with a heavy heart, since we’ve been working very hard to get you the best Planet Paradigm experience you’ve come to know. However, our responsibility as event organizers reaches beyond the scope of our immediate environment and we have to think about the bigger picture.

We’re now brainstorming for the best solution on how to move forward with everyone involved. Therefore, we’re asking you kindly to bear with us. Planet Paradigm is a unique assemblage of music enthusiasts, we have to do right by it. We need some time to think this through, as we owe it to you all and ourselves.

Whilst we give shape to the solution, we implore you to stay safe, stay positive and look after one another. And don’t you worry, Planet Paradigm will be back to embrace all of you when the time comes. Soon more on this..

Much love,

VBX and Paradigm

Update April 17: a new date has been set for Planet Paradigm.

Update April 17: an update containing the event and our refund/voucher policy has been posted on our social media channels and sent out by email to all the ticket buyers. Ticket buyers have to fill in a form before April 26, on which they either apply for a ticket refund or a ticket voucher.


PRDGM WKNDR

March 24, 21:01

Dear Paradigmers,

Seeing as the corona virus isn’t letting up any time soon, it’s with a heavy heart that we’ve decided to cancel our PRDGM WKNDR. We have to take responsibility when it comes to the safety of our events and visitors, and follow the measures taken by the Dutch government.

However, this doesn’t mean that our WKNDR isn’t going to happen at all. We’re currently looking to pick a later date for the events. We’ll give you an update as soon as we know more. And no worries, all of your tickets for Suvernuver, Convoi Exceptionnel and Sunday Afternoon Collective will stay valid going forward. If possible, we want to ask you to refrain from getting a refund. You’d support us immensely during these trying times.

Stay positive, stay safe and stay at home as much as you can! Look after one another and we’ll see each other again in the not-so-distant future.

Much love,
Paradigm

Update June 6: a new date has been set for PRDGM WKNDR.

Update June 6: an update containing the event and our refund/voucher policy has been sent out by email to all the ticket buyers. Ticket buyers have to fill in a form before May 9, on which they either apply for a ticket refund or a ticket voucher.


March 24, 16:42

Dear Paradigmers,

In light of the ongoing COVID-19 crisis, we have some news to share with you all. We’ve been keeping a close watch on all of the measures the Dutch authorities and the RIVM are enforcing. Because of this, we sadly inform you that APOE King’s Night will not be taking place as scheduled on April 26th 2020. Though we made this decision with a heavy heart, we have to act responsibly and follow the safety instructions from our government.

For everyone who’s bought a ticket already, don’t worry: your tickets are going to be valid for next year’s edition. If possible, we want to ask you to refrain from getting a refund. You’d support us immensely during these trying times.

In the meantime, stay positive, stay safe and stay at home as much as you can. We’ll see each other again after we’ve put this crisis behind us.

Much love,
Paradigm

Update April 22: a new date has been set for APOE.

Update April 30: an update containing the event and our refund/voucher policy has been posted on our social media channels and sent out by email to all the ticket buyers. Ticket buyers have to fill in a form before May 9, on which they either apply for a ticket refund or a ticket voucher.


Paradigm: Backyard Festival (BYF)

March 14, 19:43

Dear Paradigm family,

As we announced earlier, Paradigm: Backyard Festival cannot take place on March 28, due to the tighter measures being taken by the Dutch government to combat COVID-19. We will work hard to find a suitable solution in the coming days.

We are just as disappointed as you are, because getting together, enjoying music and dancing with you, is what we live for.

Our thoughts are with all of you, our colleagues, partners and everyone else who’s affected by the consequences of this pandemic.

In the meantime, take care, be smart, stay healthy and enjoy the warm vibes from the livestream of our good friend and all-around humble guy Benny Rodrigues!

We’ll get through this together.

Much love,

The Paradigm Crew.

Update March 18: Dear Paradigmers,

First of all, we hope you and your loved ones are doing well. We’ve been working tirelessly behind the scenes to take care of everything and everyone involved with Paradigm. You guys are the life of our parties, the people we do this for. We have have looked over possible dates we can move Paradigm: Backyard Festival to. This has not been easy, due to the fact that a lot of people are involved, those people are involved with other people (and so on), and they are in the same situation as we are at the moment.

However, despite these trying times we come to you with some good news! We have a new date for the Backyard Festival: September 26! We ask you to support both us as well as the Backyard Festival, and to refrain from asking a refund if possible. Purchased tickets will be valid on the new date and we vow to give you everything Paradigm is known to offer this September.

Let’s keep each other safe and help each other out in these trying times. No one’s ever encountered this in our life time. However, we believe a crisis brings out the best in us, so do what’s right and let’s support one another.

Much love,

The entire Paradigm family

Update March 27: a new date has been set for BYF (update has been placed on social media en there has been sent out a mail to all the ticket buyers).

Update June 6: Dear Backyard Festival-visitor,

In March we had to inform you that the Backyard Festival has been moved to September due to the COVID-19 measures. We also immediately announced that your ticket would remain valid for the September edition! This is, of course, still the case. In the meantime, the Culture and Event sector reached out to the Ministry of Economic Affairs and Dutch authority for consumers to provide the best possible solution for both the sector and visitors regarding a voucher/refund policy. The parties agreed upon a temporary arrangement, which can be found on the Save your ticket website. Our voucher and refund policy is also based on the Save you ticket agreements.

What if you can’t make it on September 26 2020?
– If you can not attend on the new date, the 26th of September 2020, you will get back your ticket price, including service fee, as a voucher, a digital credit. This voucher is valid until the 31st of December 2021 and can be used for all purchases via the www.paradigm050.com and www.paradigmfestival.com ticket shops. Our ticketing partner is currently creating a system which’ll make the process of conversion easy for everyone. We expect this system to give live in a few weeks time. We will keep you updated.
– If you are not able to use the voucher, you can request a refund.
– We are trying to make sure refunds are handled as fast as possible. The refund will be deposited on your bank account within 13 months, following the rules laid out in the Save your Ticket agreement.

Now, before claiming a voucher or refund, we request you to read the following points:
– Backyard Festival has been rescheduled and the line-up will remain as announced earlier;
– Backyard Festival tickets were running low, so there’s simply going to be fewer ‘new’ tickets available;
– Backyard Festival ticket prices will probably start off higher as we’re continuing with the step where the sale ended;
– There will always be a possibility to sell your tickets via Ticketswap;
– You’re not only helping us but contributing to the entire cultural sector by saving your ticket!

How do I apply for a refund?
You can get a refund by sending an email to [email protected] before Saturday June 13 2020. You’ll receive a reply within 72 hours, containing the steps necessary to get a full refund of your ticket.

Much love,

Paradigm